After-hours emergencies
Child Welfare Case Management is answered Monday–Friday, 8am–5pm. Outside those hours, for an emergency, call (850) 324-2850.
Visitation
Visitation and your family
FC Outreach encourages parents with children in state custody to keep consistent, positive, and meaningful contact with their children whenever the court and child welfare authorities allow it.
Visitation is an important chance to strengthen your relationship with your children, show your commitment to reunification, and support your children’s emotional well-being.
Use each visit to build trust, stability, and healthy family connections.
During visitation, we expect you to:
- Take part in every scheduled visit, and arrive on time.
- Engage with your children in a positive, appropriate way.
- Follow the visitation guidelines set by the Department of Children and Families (DCF), your case manager, and your children’s caregivers.
- Communicate respectfully with everyone involved.
- Prepare for each visit with your children’s needs in mind.
Haven’t heard from your case manager?
If you haven’t heard from your case manager, your phone number or email has changed, or you’re worried about how we’re reaching you about your visits, let us know here. Your information goes to our case management supervisors, and someone will follow up with you.
Need to talk to someone today? Call Child Welfare Case Management at (850) 308-3470, Monday–Friday, 8am–5pm.